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Email Addresses /
Dealing With Bounces
Dealing With Bounces
When you send hundreds or thousands of email messages, there will be some email addresses don't exist or are not accepting emails. This utility helps delete these email addresses from your mailing lists.
Use this utility to log into the "email address to use for sending" account where it will make a list of everything it thinks is a bounced email address.
Step 1: First, make sure your mailing list is set up right so you can handle bounces after your next mailing. In the mailing list properties page, put the email address you want a human to reply to in the default email to reply to box. Then in the email address for sending box, put an email address you want bounces to go to, such as a noreply email address like noreply@yourdomain.com.
Step 2: after an email blast is finished, use the create bounce/error list utility from the main scotmail admin screen.
Reply Email Host (POP):
This is the mail host that the from email address (used for bounces) is on. If you're unsure, ask your host. Usually it's something like mail.yourdomain.com (on scot's scripts, it's mail.scotsscripts.com)
Login Name:
This is usually the email address itself, if you're unsure, ask your host.
Login Password:
The password to log into the email account above.
IMPORTANT: Delete replies, bounces, and error messages from mail server:
Check this box to remove the messages (delete) from the server. If you don't check this box, all the messages stay on the server and you'll need to get rid of them some other way, such as by logging in and manually deleting them.
Max emails to check:
The system will time out if you try to check too many emails, so if that happens, reduce this number. You might also see internal server error due to time outs. Keep this low, start at 100 and see how it goes.
Domain Filters
Use this to filter out emails from particular domains, such as emails from your own domain. Put any domains you want to use as a filter in the space provided, one per line. Basically this helps reduce the number of false bounce hits and keep the bounce list more manageable when it comes up.
updated December 15, 2016
