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SMTP Problems with Miva Hosting
SMTP Problems with Miva Hosting
If you switch to Miva for hosting, you will need to update your scotmail configuration to take care of added security on the SMTP server.
You will n
eed version 3.34 or above for this. Contact us if you need a copy.
Preferred Setup for Sites on Miva Hosting
Normally the steps below work on a Miva hosted site, however, if it doesn't work, try the alternate setup below.
In the scotmail configuration, make the following changes to the SMTP Server settings. Let's assume your domain is scotsscripts.com.
SMTP Server:
scotsscripts.mivamerchant.net
This is your domain with mivamerchant.net at the end.
SMTP authentication username:
scot@scotsscripts.com
This is a valid email address on your domain- it must be from your domain.
Port: 587
SMTP flags: starttls
That's it, your outgoing emails should work fine now.
Note: turn off Use POP Authentication if it's on. You do not need this any longer.
Alternate Setup for Sites on Miva Hosting
Lately (mid-2016) some customers on sites hosted by Miva have said that the above setup does not work for them but they were successful getting the settings below to do the job. If setup 1 doesn't work, try the following.
SMTP Server: localhost
Port: 25
Leave all other SMTP settings blank.
Miva's Help Page
If all else fails, this is the official Miva help page for email setup. Some people say this works perfectly, others say differently. Either way, it's a resource to help you get this working:
https://support.miva.com/supportsuite/index.php?/Knowledgebase/Article/View/1280
updated July 12, 2016
